Cody Mitchell's Resume

Cody Mitchell

Facilities leader who builds multi-site operations programs from the ground up.

Chicagoland, IL → Open to Relocation

  • GitHub
  • LinkedIn
codymitch.works/
Years in FM
13Years in FM
Locations
400+Locations
Sq ft managed
3M+Sq ft managed
Managed spend
$5.3MManaged spend
the short version

01 · Profile

About

Doing facilities management since 2013: started on the J.Crew fleet and worked my way up to running national portfolios solo. 13 years, 9 brands, 400+ locations, 3M+ sq ft. managed, and I wouldn't trade it. The problems get my gears turning; the people I solve them with are why I've stayed in FM.
the receipts

02 · Track record

Career Highlights

  • 2× first FM hire - built the Americas programs at FENDI and Balenciaga from scratch, growing to $5.3M total managed spend and $1.2M OPEX respectively.
  • 400+ locations, 9 brands, 13 years - luxury retail, EV/automotive, boutique fitness, and wellness; from J.Crew's sales floor to programs for global luxury houses.
  • 3 net-new CMMS implementations (ServiceChannel at FENDI and Balenciaga, FEXA at Rivian) - standardized every portfolio; platforms inherited, finished, or expanded at 4 more brands, hands-on across 5 systems.
  • A permanent piece of the Castro - coordinated the Harvey Milk 40th anniversary "HOPE WILL NEVER BE SILENT" neon memorial at SoulCycle Castro with SF Illuminate, now part of Harvey Milk Plaza.

03 · Experience

Work Experience

Tap a tag to trace it across every role.

10 days to ramp

10 days to ramp

▸INDUSTRIOUS

Remote (Chicago) · Apr 2026 - Aug 2026

Facilities Consultant, West Coast Portfolio

Brought in to cover a parental leave across the West Coast portfolio: interviewed on a Tuesday afternoon, started the following morning, 10am.

  • Held West Coast facilities operations steady through a period of internal change; 10 days to learn the ropes and brand standards.
  • Owned all repair and maintenance activities across 48 flex-office locations in 5 districts (CA, OR, WA, CO, AZ) on the FEXA CMMS: daily work-order intake and triage, preventive maintenance, and internal technician management. Lightly assisted with CapEx.
first PM program

first PM program

▸BATHHOUSE

Denver, CO · 2024 - 2024

Facilities Operations Manager

Brought on to formalize FM operations at a 35,000 sq. ft. luxury thermal wellness facility - three levels (two underground) within a 27-story residential tower, serving 150-350 daily guests. Built the facility's first preventive maintenance program across bitcoin mining heat recovery, BMS-controlled climate systems, and thermal pools.

  • Structured a 6-person technical team (3 facilities, 3 pool) - defined roles, ownership areas, and shift accountability.
  • Reduced OPEX 18% ($36K) in the first three months by bringing outsourced work in-house and shifting to distributor relationships.
  • Built the facility's first PM program across interdependent thermal and aquatic systems - shifting operations from daily firefighting to scheduled maintenance.
first FM hire, globally

first FM hire, globally

▸BALENCIAGA

New York, NY · 2022 - 2023

Facilities Manager, Americas

Inherited a fragmented FM operation and rebuilt it into a centralized, data-driven program across 54 locations in U.S. and Canada. First FM hire globally - grew from sole operator to leading the brand's first FM team.

  • Deployed ServiceChannel across 54 locations, onboarded 65+ vendors, and processed 1,600+ maintenance tasks annually with standardized workflows.
  • Built a 3-person FM team - recruited from my SoulCycle network and 2 external consultants.
  • Managed NYC headquarters operations for 80+ Balenciaga staff.
  • Grew OPEX budget from $450K to $1.2M. Managed $1M shared CapEx budget.
6 sites, 200K sq ft

6 sites, 200K sq ft

▸RIVIAN AUTOMOTIVE

New York, NY · 2021 - 2022

Commercial Facilities Operations, Specialist

Hybrid site launcher and facilities manager during Rivian's rapid EV expansion - launched 6 East Coast service centers (~200,000 sq. ft. total), built steady-state playbooks, and served as ongoing FM point of contact post-launch. Traveled 50-60%.

  • Owned full site lifecycle - construction coordination, punchlist, opening-day vendor mobilization, then steady-state R&M.
  • Ran biweekly NSO alignment calls with 50-80 cross-functional stakeholders.
  • Partnered with 2 Program Managers to standardize FM processes for 30 locations nationwide. Core team on the CMMS migration from Limble to FEXA.
built from zero

built from zero

▸FENDI

New York, NY · 2018 - 2021

Facilities Manager, Americas

First FM hire in the Americas - built FENDI Americas' FM function from scratch across 67 locations in 4 countries. Grew R&M budget from $600K to $1M; total managed spend reached $5.3M as scope doubled within two years.

  • Absorbed security ($3.2M), cleaning ($800K), and COVID-19 response ($230K) into the FM function in 2020. Managed it all as sole FM - leveraging ServiceChannel automation to process ~1,100 work orders that year.
  • Managed NYC headquarters at 555 Madison (12,000 sq. ft., 90 staff) alongside the 100,000+ sq. ft. retail portfolio.
  • Peer-voted the inaugural "Above & Beyond" Award, recognized by the President of FENDI Americas, Joanna M. Dubin, for crisis response during 2020.
sole FM, Americas

sole FM, Americas

▸DOLCE & GABBANA

New York, NY · 2018 - 2018

Facilities Manager, Americas

First luxury retail FM role - finalized ServiceChannel rollout across U.S. network of 48 boutiques and established centralized regional maintenance model. Foundation for subsequent FENDI and Balenciaga approaches.

  • Audited and reconfigured ServiceChannel platform workflows. Transitioned from a collaborative FM team to sole facilities manager for the entire Americas region.
16 studio launches

16 studio launches

▸SOULCYCLE

San Francisco, CA · 2015 - 2018

Area Facilities Manager

Started overseeing NYC Metro studios; asked to relocate to San Francisco to stabilize West Coast operations and lead expansion into NorCal, Seattle, Vancouver, Chicago, and Texas. 33-studio portfolio across 6 markets. Traveled 60-70%.

  • Led FM handoff for 16 studio launches and supervised 2 technicians directly. $450K annual OPEX portfolio.
  • Delivered CapEx projects across the portfolio - 2-4 per location annually, $5K-$50K per project.
  • Coordinated Harvey Milk 40th anniversary "HOPE WILL NEVER BE SILENT" neon memorial at the Castro studio in collaboration with SF Illuminate.
sales floor to FM

sales floor to FM

▸J.CREW / MADEWELL

New York, NY · 2010 - 2015

Facilities Coordinator

Five years with the brand - from the sales floor in Broomfield, Colorado (2010) through Men's merchandising at NYC Flagship (2012) into facilities management, ultimately overseeing all repairs, maintenance and CapEx projects for the entire Madewell fleet and J.Crew's NYC Metro region.

  • Started with J.Crew West; expanded to the full Madewell fleet, then earned NYC Metro - flagship locations with up to $180K monthly repair spend vs. ~$30K at standard stores.
  • Managed ServiceChannel workflows, in-store safety audits, and after-hours emergency response across ~142 stores. Assisted with training 3 new Facilities Coordinators.

04 · Credentials

Education

UNIVERSITY OF COLORADO BOULDER

Boulder, CO · 2008 - 2012
Bachelor's Degree in Environmental Design (ENVD); School of Architecture and Planning

05 · Capabilities

Skills

Operations & Program Management

  • Multi-Site Portfolio Management
  • Preventive Maintenance Programs
  • New Site Openings (NSO)
  • Work Order Management
  • Process Standardization
  • Site Audits & Brand Standards
  • SOP Development
  • Landlord Relations
  • Tenant/Member Experience

Systems & Platforms

  • ServiceChannel
  • FEXA
  • MaintainX
  • Procore
  • Confluence
  • Airtable
  • Asana
  • Notion
  • Microsoft Office
  • Google Workspace (Sheets, Drive)

Technical Systems

  • HVAC
  • Plumbing
  • Electrical
  • Fire/Life Safety
  • Building Automation/BMS
  • Dehumidification
  • Heat Exchangers
  • MEP Systems

Finance & Vendor Management

  • CapEx/OPEX Planning
  • Budget Development
  • R&M Forecasting
  • RFP Development
  • Multi-Trade Coordination
  • Sustainable Procurement

AI & Automation

  • Claude AI (Code, Cowork)
  • Cursor
  • Prompt Engineering
  • Documentation Pipelines
  • Workflow Automation
  • AI FM Strategies

Last updated: 2026-08-25

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